What is the Fabilive referral program?
The Fabilive referral program allows users to invite others to join the platform and earn rewards when their referrals successfully register and complete the required steps on Fabilive.
How do I refer someone on Fabilive?
You can refer friends by sharing your unique Fabilive referral link or code. Once they sign up through your link and activate their account, your referral will be automatically tracked in your dashboard.
When will I receive my referral earnings?
Your referral earnings will be credited once your referred user
completes the required actions, such as account verification or
participating in platform activities. Processing times may vary
depending on the transaction, but mostly in a small time frame.
How much can I earn from referrals on Fabilive?
There is no fixed limit to your earnings. The more active referrals you bring in, the more you can earn based on Fabilive’s reward structure and ongoing promotional offers.
Can I sell okrika (second-hand)?
Yes.
Can I find things fast near me?
Yes, filter by your area.
What if I’m not satisfied?
Contact the seller or report the issue to the fabilive support team.
Can I return a product?
Depends on the seller's policy.
What happens if I break rules?
Account suspension or ban.
Laws may also apply accordingly.
What is not allowed on Fabilive?
- Illegal items
- Fake goods
- Fraud
How can i withdraw from my dashboard balance?
You can request a withdrawal via Mobile Money or Bank Transfer only.
Can i withdraw money from my dashboard balance?
Yes. After the delivery has been completed and the support team confirms the order, automatic withdrawals are possible.
How do sellers receive money?
Directly to their dashboard balance, after the delivery process has been completed successfully.
What payment methods are accepted?
- MTN and Orange Mobile Money Via Campay
- Fabilive Wallet Payment
Can I promote my products?
Yes, featured listings are available.
Why are reviews important?
They help others trust sellers.
Can I rate sellers?
Yes, after purchase.
Can I report a seller?
Yes, use the “Report” feature.
How do I avoid scams?
- Check reviews
- If possible, verify with the support team about the seller, or do more personal verification about the seller.
- Clear your doubts, if any, before payment.
Is Fabilive safe?
Yes, but always verify sellers more for your safety.
Can I search near me?
Yes, use the location filter.
How do I set my location?
Select your Service area (area) (Mile 1–6, Bota, Down Beach, etc.).
What formats are allowed?
PDF, MP3, MP4, ZIP, PNG, etc.
Can I upload files?
Yes, sellers can upload or attach links.
How are digital products delivered?
Via download links or file delivery after payment.
How do I manage delivery orders?
Communicate with the buyer and confirm the location before dispatch.
Can I offer delivery as a seller?
Yes, you can use your own rider.
Is it free to sell?
Yes, it is free to sell on Fabilive once your account has been verified.
How do I sell on Fabilive?
Create account → Post product → Add details → Publish→Go Live.
What if I receive a wrong or damaged item?
Report it to the Fabilive support team; the seller will be contacted.
Who handles delivery?
Seller directly, Third-party riders, Local delivery services
Can I schedule delivery time?
If you’re in Limbe, place your order and wait at your location; delivery will arrive within 59 minutes.
What if my delivery is delayed?
Contact the delivery agent directly once you see your order has been assigned for delivery, to view the status of your order.
Can I pay on delivery?
Not all sellers accept Pay on Delivery (POD); only Wallet payment and Campay (Orange money and MTN mobile money) are supported.
Can I track my delivery?
Tracking depends on the seller or rider. Some provide live updates.
How long does delivery take?
Less than 59 minutes (within Limbe)
1 - 2 days (nearby towns)
Can I choose my delivery location?
Yes, select your area (Down Beach, Mile 4, Mabeta, etc.) and then manually write extra details about your location for an accurate delivery.
How much is the delivery cost?
Delivery fees depend on:
- Distance (e.g., Mile 2 to Bota)
- Product size and Weight
How do I know if delivery is available?
Check the product page for “Delivery Available” or ask the customer support team to know the status of your package.
Does Fabilive provide delivery?
Yes, the seller will automatically assign a Fabilive delivery agent to successfully deliver your purchase Item(s).
How do I know a seller is legit?
Check ratings, reviews, and most importantly, most sellers are verified as legit.
Can I negotiate price?
No, all sellers put fixed prices.
How do I buy a product?
Search → Select product → click “Buy”, then follow the checkout procedure.
I forgot my password, what should I do?
Click “Forgot Password” and follow the instructions.
Can I use one account for buying and selling?
Yes, one account works for both.
How do I create an account?
Click “Join,” enter your details, and automatically, there you go.
You can become a Seller or Delivery agent.
Do I need an account to use Fabilive?
Yes, you need an account to buy, sell, or become a delivery agent.
Where does Fabilive operate?
Fabilive focuses on local areas like Buea, continues expanding to other cities, and also supports digital products globally.
What is Fabilive?
Fabilive is an online marketplace where you can buy, sell, and offer services locally and digitally.