For Sellers/Vendors:
Payments are processed directly to the mobile money account or bank account details you will provide upon a withdrawal request. Payouts are usually made within 12–24 hours, maximum, on request. 

For Delivery Agents:
Delivery agents earn per delivery based on distance and weight. Your earnings are credited to your FabiLive agent wallet, and you can withdraw anytime to your mobile money or bank account.

You can reach our support team directly via:
* In-app chat for live support
* Contact customer support phone number for live support
* Email: hello@fabilive.com

FabiLive supports a wide range of products — household goods, food, fashion, electronics, farm produce, etc. However, restricted or illegal products are not allowed.

Delivery agents can register through the FabiLive platform. Once approved, you’ll get orders assigned in your area. Agents earn per delivery, based on distance and weight.

Yes! You can track your order status in real-time from the app or website, from “Order Confirmed” to “Delivered.”

Payments can be made securely via:
* Mobile money (MTN, Orange, Mpesa, Airtel, and Tigo)
* Bank transfers
* Online payment gateways (where available). Such as Card Payments.

Once an order is placed, a delivery agent is assigned to pick up items from the seller(s) and deliver them directly to your service area. It’s an on-demand delivery service, not dependent on logistic hubs. 

FabiLive is an online marketplace and on-demand services platform that connects buyers, sellers, and service providers. You can shop for products and access services — all in one place.

Currently, FabiLive operates in Cameroon and Tanzania, with plans to expand into more countries.

Download the FabiLive mobile app (available on Android and iOS) or sign up through our website (www.fabilive.com) and select your country. Fill in your details, get verified, and you’re ready to start.

When you check out, FabiLive automatically calculates the delivery fee based on the weight and distance of each seller’s location to your address. If you buy from multiple sellers, the system combines and adjusts the delivery cost for you.

Delivery fees depend on:
* Weight of items (grams, kilograms, or tonnes)
* Distance/service area between seller and buyer
. Our system ensures fair pricing so delivery agents are compensated correctly.

Yes! If you are a business or individual seller, you can list your products on FabiLive. You’ll need to provide product details, weight, and your location for accurate delivery calculation.