Welcome to FabiLive! By using our platform (website, app, and services), you agree to the following terms:
1. Account Registration
* Users must provide accurate details when creating an account.
* You are responsible for maintaining the confidentiality of your account.
2. Marketplace Use
* Sellers must provide true and complete product details, including weight and location, for accurate delivery.
* Buyers must ensure payment before an order can be confirmed.
* Illegal, restricted, or counterfeit products are strictly prohibited.
3. Delivery Services
* Delivery costs are calculated based on distance and weight.
* FabiLive acts as a facilitator between buyers, sellers, and delivery agents.
* Delivery times may vary depending on location and availability.
4. Payments & Fees
* Payments are processed securely through approved methods (mobile money, bank, or online gateway).
* Sellers and delivery agents will receive payouts within the agreed timelines.
* FabiLive may deduct service or commission fees where applicable.
5. Responsibilities
* Sellers are responsible for the quality of their products.
* Delivery agents are responsible for timely and safe delivery.
* FabiLive is not liable for delays caused by sellers, agents, or external factors.
6. Prohibited Use
* No fraudulent transactions, abusive behaviour, or misuse of the platform.
* Any violation may result in suspension or termination of your account.
7. Dispute Resolution
* Disputes between buyers, sellers, and delivery agents will first be handled by FabiLive support.
* If unresolved, the matter may be referred to local authorities where necessary.
8. Updates to Terms
* FabiLive may update these terms from time to time. Users will be notified of major changes.
By using FabiLive, you confirm that you have read, understood, and agreed to these Terms & Conditions.