Eligibility: Items may be returned within 7 days of delivery if they are: - Damaged or defective upon arrival, - Incorrect or not as described, - Unopened and in their original packaging (for non-perishable items), :::::Non-Returnable Items Include:::: - Digital goods or vouchers, - Perishable items, - Personalised or custom-made products, ::::Return Conditions::::: - The item must be unused and in the same condition as received, - Proof of purchase (order ID or receipt) is required - Returns must be requested through the Fabilive platform or the support team Contact Email: hello@fabilive.com